40 Orchard View Blvd. Suit 255 | Toronto, ON | M4R 1B9 416-482-0081 | info@delisleyouth.org
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Client Rights and Responsibilities

As a client of Delisle Youth Services, you have a right to:

  • Expect to be treated with dignity, respect, and free from discrimination or harassment.
  • Expect your personal information to be handled in a confidential manner and not be shared without your permission.
  • Expect that you will be treated as an individual with a professional and caring response that recognizes uniqueness including preferences based on sexual, ethnic, spiritual, linguistic, or cultural factors.
  • Expect that if you live in our residence we will do our best to make it a warm and welcoming home.
  • Expect that we will share your information with you, answer your questions, and be included in the planning for your service.
  • Make a complaint. You can contact our Executive Director directly at 416-482-0081 ext. 237. You can also contact the Child Advocacy Office at 1-800-263-2841 or 416-325-5669. If you are in residential care, call the RPAC Office at 416-482-0081 ext. 233.

As a client of Delisle Youth Services, you have a responsibility to:

  • Participate in the planning for your service at Delisle.
  • Treat staff, fellow clients and visitors with dignity, respect, and free from discrimination or harassment.
  • Attend meetings or services or let us know in advance that you can’t make it.

If you live in our residence, help us maintain it and make it a warm and welcoming home. Let us know if you think the goals and plans are not working for you.


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